PRIVACY POLICY
I. How we collect and use your personal information
Personal information refers to all kinds of information recorded electronically or by other means that can identify a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information. We will only collect and use your personal information for the purpose of fulfilling the functions of our products and services and in accordance with the principles of lawfulness, legitimacy, and necessity. If we are going to use the information for other purposes not stated in this policy or if we are going to use the information collected for a specific purpose for other purposes, we will notify you in a reasonable manner and will ask for your consent in advance. We collect information about you in order to provide you with personalised products or services and a better course experience, and some of our services may require you to provide certain personal and sensitive information in order to perform certain functions. If you choose not to provide such information, you may not be able to use certain features of the Services properly, but it will not affect your ability to use other features of the Services. By voluntarily providing your Sensitive Personal Information, you consent to the processing of your Sensitive Personal Information for the purposes and in the manner described in this Policy.
1. The information you provided when you logged in and obtained the study qualification
When you use our products or services, you need to log in through a third-party associated account, we will request the third party to provide your account nickname, avatar, account number, gender and other information; and we need you to provide a mobile phone number to bind the learning qualification. If you refuse to provide the above information, you will not be able to use our products or services.
2. Information you provide when you receive our products and services
When you participate in our activities, fill out user surveys, online tutor Q&A, etc., we may collect information from you such as name, phone number, address, educational background, occupation, years of experience, etc. In addition, we may receive and record information related to your browser and devices such as computers and mobile devices based on the permissions that you have granted to us, which information includes:
-Device information such as device model, operating system version, device settings, hardware and software characteristics such as unique device identifiers, etc.
-Location information obtained through GPS, Bluetooth or WIFI signal access points, Bluetooth and base station sensor information, etc.
-When you use products or services offered on our website or clients, we automatically collect details of your use of our products or services and keep them as relevant web logs.
3. Information you provide at the time of payment
We collect your third party payment account (e.g., Alipay account, WeChat account, ApplePay account, or other forms of bank card information) when you make a payment for your purchase of a course.
II. How we use cookies and similar technologies
1. Cookie
To ensure that the website works properly, we may store a small data file called a cookie on your computer or mobile device, which usually contains an identifier, the name of the site and some numbers and characters. Cookies enable websites to store data such as the length of your study, your progress, etc. We do not use cookies for any purpose other than that set out in this policy, and you can manage or delete cookies at your own discretion. You can clear all cookies stored on your computer, and most web browsers have a function to do this, but if you do so, you will have to change your user settings yourself each time you visit our site. For more information on how to change your browser settings, please visit the relevant settings page of your browser.
2. Web beacons & Pixel tags
In addition to Cookie, we may use other similar technologies such as web beacons & pixel tags on our website. For example, the electronic parts we send you may contain an address link to content on our website and if you click on that link, we track the click to help us understand the value of your product or service and improve user service. A web beacon is usually a transparent image embedded in a website or email message with the help of a pixel tag in the email. We are able to tell if an email has been opened. You can unsubscribe from our mailing list at any time if you do not wish your campaign to be chased in this way.
III. How we share, transfer and publicly disclose your personal information
We do not share your personal information with any third party companies, organisations and individuals, except in the following circumstances.
-We may share your personal information with other parties with your or your guardian's express consent.
-We may share your personal information in accordance with laws and regulations or mandatory requirements of government authorities.
-To share your information with partners and other third parties in order to provide, maintain and improve our products or services.
-To the extent permitted by laws and regulations, in order to comply with the law, to protect us and our affiliates or partners, you or other users or the public interest, production or security from damage; we may exchange information with other companies and organisations. We will only share your personal information for lawful, legitimate, necessary, specific and defined purposes, and will only share personal information that is necessary for the provision of our services. Companies, organisations and individuals with whom we share personal information will be subject to strict confidentiality agreements requiring them to handle personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.
